Privacy and Cookie Policy

This Privacy and Cookie Policy explains how Temperature Genie Ltd ("we", "us", "our") uses and protects any information that you provide when using www.temperaturegenie.co.uk ("the Website").

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this Website, you can be assured that it will only be used in accordance with this Privacy Policy.

We may update this policy from time to time by updating this page. You should check this page occasionally to ensure that you are happy with any changes. This policy is effective from the date shown on the Website.

What information we collect

We may collect and process the following information:

• Name
• Contact information, including email address and telephone number
• Billing and delivery address (where applicable)
• Demographic information such as zip code, preferences, and interests
• Information relevant to customer inquiries, surveys, and/or offers
• Technical data such as IP address, browser type, and pages visited (via cookies)

For an exhaustive list of cookies we collect, please see the List of Cookies We Collect section below.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping
• To respond to inquiries or requests you submit via the Website
• To improve our products, services, and customer experience
• To send promotional emails about new products, special offers, or other information which we think you may find interesting (only where you have consented)
• For market research purposes, which may include contacting you by email, telephone, or mail
• To customize the Website according to your interests and usage patterns

Legal basis for processing

We process personal data under the following lawful bases:

• Your consent (where required, such as for marketing communications)
• Performance of a contract or to take steps prior to entering a contract
• Compliance with legal obligations
• Legitimate interests in operating and improving our business (where these interests do not override your rights)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The Website can tailor its operations to your needs, likes, and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our Website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.

Overall, cookies help us provide you with a better Website by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any personal information about you other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.

Links to other websites

Our Website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over those websites.

Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy of the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• When filling in forms on the Website, look for options that allow you to opt out of marketing communications
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us

We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required to do so by law.

Where you have opted in, we may use your personal information to send promotional information about third parties which we think you may find interesting.

Your data protection rights

Under applicable data protection law, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your personal data (where applicable)
• Object to or restrict processing of your personal data
• Request data portability

If you would like to exercise any of these rights, please contact us using the details on our Contact Us page.

We will respond to all legitimate requests within one month.

List of cookies we collect

The table below lists the cookies we collect and what information they store.